Shipping policy
Shipping & Delivery
We offer fully tracked shipping on all orders so you can follow your package’s journey.
Processing Times
In-stock pieces are delivered in 2-4 working days. Pieces marked Restocking ship in 3-8 working days. The timing for each piece is shown on the product page and in your bag. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Delivery Times
Royal Mail tracked delivery normally takes 1-2 working days after dispatch.
Please note that during busier periods (like Christmas, Black Friday, or sales events), our couriers may experience slight delays. We appreciate your patience during these times.
Shipping Costs
We offer Free Tracked Shipping on all orders over £40.
For orders under £40, standard shipping is £2.99
Falienne is a UK-based brand focused on thoughtful design and long-lasting materials.