Seraphina

Yes. Falienne jewellery is waterproof and can stay on in the shower. Shampoo, conditioner and body products can leave residue, so rinse your jewellery with clean water and pat it dry afterwards.

Avoid direct or prolonged contact with perfume, hairspray, bleach, cleaning sprays and other harsh chemicals.

Our two-year colour guarantee covers tarnishing, fading and colour loss under normal wear.

A separate 12-month manufacturing warranty covers faults such as faulty clasps, loose settings and broken joins. These protections do not cover accidental damage, scratches, loss, normal wear and tear, misuse or damage caused by prolonged contact with harsh chemicals. They are in addition to your statutory rights.

No. Tarnish happens when metals like sterling silver or brass react with moisture and air over time. 316L stainless steel does not react that way - the base stays stable. The PVD colour coating bonds at a molecular level rather than sitting on the surface, which is why it holds up where standard gold plating fades.

Almost certainly not. 316L surgical-grade stainless steel is the same material used in medical implants - it has an extremely low nickel release rate, well within UK and EU safety limits. The vast majority of our customers who have reacted to jewellery before wear Falienne without any issue. If you have a severe diagnosed nickel allergy, it is worth checking with your GP, but for general metal sensitivity this is the right choice.

No. That reaction happens when copper in base metals meets your skin acids. 316L stainless steel contains no copper, so it simply will not happen. If you have had green skin from jewellery before, it was almost certainly from brass underneath the finish - which is extremely common even in pieces that look silver or gold on the surface.

In-stock pieces are delivered in 2-4 working days. Pieces marked Restocking ship in 3-8 working days. The timing for each piece is shown on the product page and in your bag.

Royal Mail tracked delivery normally takes 1-2 working days after dispatch. Tracked delivery is free on orders of £40 or more.